Factory Service Request

Our Charlotte, Michigan campus Factory Service & Repair Center offers a full-line of service and repairs. We have extensive experience servicing fire trucks, ambulances, and a number of other specialty vehicles of all sizes from passenger through Class 8.

Our technicians are certified by the State of Michigan and have earned both ASE and EVT certifications. Our contemporary facility is equipped with 10 service bays and six pits and a certified four-corner drive-through vehicle scale. Our customer lounge is clean, comfortable and offers free WiFi and basic amenities.

Services Offered

  • Fire truck routine maintenance, warranty and non-warranty service and repairs
  • Fire apparatus maintenance and repairs
  • Fire apparatus pump testing and UL certification
  • Complete collision, glider and truck refurbishments
  • DOT inspections and certification
  • Engine, transmission, powertrain and generator maintenance
  • Complete alignment services
  • Complete chassis repair and service
  • Tire replacement and balancing
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